In today’s challenging business environment, knowledge is more than power. Providing employees and managers in your organization with the specific knowledge and practical skills that can contribute to the high performance of your organization is essential.
Smart Search’s integrated courses, taught by expatriate and Thai business practitioners and focused to first-line, middle, senior managers and executives, provide an essential combination of skills in continuous improvement, progressive leadership, employee involvement, customer satisfaction, and change management. The program can be tailored to the needs of your organization and brought to your site.
"Our promise is to understand your organization’s goals and challenges, corporate style, financial demands, competitive arena, and any other factors that are unique to your situation." |
1. Creating a High-Performance Team and Coaching Skills
• Process and Skills for Achieving the Potential of Teams
2. How to Manage People
• Learn effective leadership skills to maximize employee performance
3. How to Become a More Effective Manager
• Discover the essential skills and techniques to bring out the best in your employees
4. Manufacturing Cost Strategies
• Reducing costs and creating capital growth
5. Leading and Motivating Employees
• Use effective leadership skills to attract and retain employees
6. Dealing with Difficult Customers
• Techniques for handling difficult customers with tact and skill
7. Managing Emotions Under Pressure
• How to stay calm and productive in any situation
8. Successful Solutions for Unacceptable Employee Behavior
• Effective management techniques that result in positive performance
9. How to Communicate with Tact and Professionalism
• Become a polished, persuasive communicator and express your thoughts and ideas with clarity
and diplomacy
10. Effective Communication Skills for Managing Conflict and Confrontation
• Control, confidence, & composure in even the most highly charged situations |