Customer Service Executive – Chemicals

Outside Bangkok / 40K THB/Month

Our client is a globally known specialty-chemical manufacturing company who offers a wide range of innovative products and solutions for a diverse range of applications. With their production sites in Europe and Asia and commercial operations in over 90 countries around the world, our client is currently growing their SE Asia manufacturing operations plant in Samut Prakarn and has an opening for an experienced Customer Service professional to take on the following role:

 

The Customer Service Executive will mainly be performing logistics-based customer servicing and business supporting roles, which include order entering and management and high customer satisfaction assurance. This sought-after position will be serving our client’s customers and be responsible for the following main responsibilities:

  • Serving customers by providing product and service information; resolving product and service problems
  • Maintaining price list, and customer records by updating account information
  • Checking product availability
  • Coordinating with Supply Chain for products availability
  • Arranging shipments and issuing correct shipping documentation
  • Soliciting pending payments
  • Supporting Sales Manager
  • Supplying various documentation to customers
  • Contributing to resolve product or service problems by clarifying customers’ complaint and determining the cause of such problems

 

Qualifications required:

  • Qualified to degree level in a related subject with preference to those with logistics / supply chain degrees
  • At least 2+ years of working experience gained in a related position within a manufacturing environment
  • Good command in both spoken and written Thai and English
  • Knowledge and experience using SAP is highly preferred
  • Highly organized with good listening and interpersonal skills
  • Problem solving ability

 

Our client offers the right candidate a rewarding career in a globally known specialty-chemical producing company, which historically has rewarded its employees with an industry standard remuneration package and extensive travel opportunities.

 

 

Submit your application

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