Retail Manager – Luxury Goods

Bangkok / THB/Month

Our client is a globally known luxury fashion house specialized in leather goods, clothing, fashion, as well as other fashion accessories. Established in Europe in the early 1800’s, our client has grown into one of the world’s renowned luxury brands with numerous store locations worldwide and currently, they are seeking an experienced Retail Manager to take on a crucial role in the following capacity.

 

The Retail Manager will mainly be responsible for the sales and retail operations management duties which include people management, client development management, and boutique operations management. The overall responsibilities of this sought-after position are outlined as follows:

 

  • Monitoring actual sales and motivating the team to achieve sales target
  • Working closely with the merchandising department in providing product feedback for seasonal buying, stock allocations and seasonal product trainings
  • Visiting stores frequently to enhance staff customer service and selling techniques
  • Preparing various analysis on the sales figures and forecast, market environment and competitor’s information for management review
  • Facilitating the new store opening and store renovation
  • Overseeing day-to-day operations of the stores and solving unresolved operational issues
  • Monitoring the implementation of retail operations manual, enforcing the company policies and guidelines
  • Monitoring and maintaining highest standard of housekeeping on and off the sales floor at all times and in compliance with company’s guidelines
  • Monitoring sales team performance and coaching the store team for identifying sales opportunity, managing customer services and operations standard proactively
  • Identifying and developing high potentials staff to build future talent pool for the Company
  • Motivating, driving, informing, and actively coordinating retail teams to build team spirits and positive working environment

 

Qualifications:

 

  • Qualified to degree level in a related subject
  • 8+ years of relevant working experience with at least 5 years at managerial level in a multinational luxury good or high-end fashion retailer
  • Target-oriented and client focus
  • Strategic thinking, well-organized and able to work under pressure
  • Capability to drive for results and deliver excellence
  • Strong leadership and management skills
  • Self-motivated, proactive, and passionate in luxury fashion industry
  • Excellent command of both spoken and written English and Thai with strong communication and interpersonal skills

 

The successful candidate will have the potential to develop their career in one of the world’s most distinguished luxury brands. The successful candidate will be rewarded with a generous compensation package and training opportunities.

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