Senior Client Service Manager – Market Research Firm

Bangkok / 140K THB/Month

Our client is a leading Market Research Firm that is well known for partnering with some of the world’s most sought after FMCG and Consumer Brands Globally. Established over 50 years ago, our client has a presence in over 90 countries internationally and has an opening for an experienced Market Research Professional to take on a senior role in their Thailand organization in the following role:

 

The Client Service Manager will be required to fulfil the following duties and responsibilities:

  • Ability to understand client needs, both delivered and hidden, to provide work that meet expectation in mind.
  • Ability to see the project integrated as a big picture and stick the detailed work into the main objective.
  • Participating in new business pitches by providing research support and coordination to establish Vero as an invaluable long-term partner for marketing and communications
  • Ability to manage each job by setting the goal, action plan, sub task and responsible department.
  • Efficiency in follow up team and client to meet the project due date.
  • Leadership ability: able to lead, advise and coach junior in the team, able to work properly under pressure, likely to find solution to problems that might occur daily.
  • Maintain relationship with existing customers
  • Handle all communication with customers and prepare proposals

 

Qualifications:

  • Qualified to degree level or higher in a related field.
  • 5 + years of experience in a client services-related role preferably in an international Market Research Firm
  • Candidates with previous experience in a Market Research Firm with a strong understanding of the FMCG sector are highly preferred.
  • Strong command of written and spoken English.
  • Strong leadership skills.

 

Our client offers an attractive job prospect to the right candidate, which includes an industry-leading pay package and company benefits including mobile/transport reimbursements and generous variable bonuses.

Submit your application

Explore related jobs

Sales

SMB Business Development Manager - Fintech

Bangkok / 80K

Our client is a global international leading fintech company, that offers online services that include cross-border payments, working capital, tax solutions and risk management to millions of small businesses from a variety of industries across t...

See details

Sales

VICE PRESIDENT – COMMERCIAL – SAAS

Bangkok / Open

Our client is a tech start up with operations spanned across several key markets in SEA within the technology sector. Established in Singapore several years ago, our client offers an end-to-end SAAS (Service as a Software) solution that helps aut...

See details

Sales

Senior Sales Engineer - Machining Solutions

Bangkok / Open

Our client is a European machining solutions company, who offers innovative milling, laser texturing, manufacturing, automation solutions to their clients across various industries including medical, aerospace, automotive, and electronics sectors...

See details