Head of Corporate Collections

Location Bangkok
Job Type Full time
Salary Up to 90,000 Baht/Month

Our client is a multinational legal and corporate collections firm with offices and operations throughout the globe. Well regarded as one of the most successful corporate (B2B) services companies, our client has grown into a truly global firm with over 380 professionals working across 5 continents and continually expanding their operations to service their clients internationally. Due to a growth of their SEA business and operations in Thailand, our client is seeking an experienced collections-based manager to take on the following role




This position will report to the APAC Regional Sales Manager. He/she will be required to fulfil the following duties and responsibilities:

  • Lead, manage, coach, and supervise collections team members to achieve targets of credit and collections activities dealing in the corporate B2B Collections sector

  • Liaise with outsource litigation offices and monitor outsourced civil and criminal cases 

  • Manage administrative works such as preparation of POAs, warning letter, applications etc.

  • Maintain accurate records customers’ payment status and make report to management

  • Coordinate internal work procedure with cooperation to other Departments/Teams effectively and ensure the efficiency of the collections processes

  • Building up and maintain relationship with our business partner (Supplier) in accordance with the Company’s policy and applicable laws.

  • Occasionally visit overdue customers for collection of overdue receivables

  • Provide suggestions/solutions regarding any collection’s

  • issues, including resolving the issues for the team; in some cases, escalate the issues to the Billing & Collections Director for further handling

  • Assist Manager to monitor the status of accounts receivable and suggest/execute necessary actions and/or reach out to lawyer, partner or management to realize collections effectively and efficiently.

  • Lead and execute continuous improvement initiatives within the AR and collections process areas aiming to improve service delivery to clients.

  • Perform other collections tasks as assigned by the Manager and the management.

Qualifications/ Experience required: 

  • Bachelor's or master’s degree in Business Administration, finance-related or other related fields with preference to those with a law degree.

  • Minimum 7+ years of work experience in Billing, Collections, Accounts Receivable, or any related fields; with a minimum of 2 years in a supervisory role

  • Law Firm or professional services background is an advantage.

  • Excellent written and spoken communications in both Thai and English

  • Excellent computer literacy, especially in Excel and PowerPoint; and experience in SAP is preferred.

  • Flexible for both domestic and international travel as well as preference for those candidates with their own car.