Product Trainer - Cosmetics - Travel Retail

Bangkok / 50k - 70k

Our client is a global cosmetics company with some of the worlds most highly sought after brands ranging from luxury to mass market brands and one of the beauty market leaders internationally. Due to a development (growth) in their travel retail division (duty free points of sales) there is an opening for an experienced training specialist to take on the following role.

The sought after candidate will report directly to the Retail Manager (Travel Channel). He/she will be required to fulfill the following duties and responsibilities:

  • Be in charge of training new recruits working at the POS e.g. retail sales staff and Beauty Associates.
  • Provide induction and training programs for new Beauty Associate hires for the purpose of brand alignment.
  • Coordinate with the marketing department and set the training calendar accordingly.
  • Strive for continuous improvement and conduct regular performance evaluations.
  • Oversee the training budget and allocate spending.
  • Ensure staff are delivering the highest levels of customer service and maintaining a professional appearance at all times.

Qualifications:

  • Qualified to degree level in a related subject.
  • Minimum 2 years of training experiences, and/or 3 years prior experience within the cosmetics or travel retail industry is a plus
  • Have a passion for selling luxury brands and delivering high-touch services with the understanding in retail business and market with excellent customer service skills and standards
  • Great communication skills in English (both written and oral) is a must. Ability to communicate in Chinese (both written and oral) is a great plus.
  • with the ability to multi task and stability to handle stressful and demanding situation
  • Expected to spend 80% of the time coaching in the field
  • Willingness to travel 30% of the time between Thailand as well as internationally for training seminars and conference.
  • This is the chance to be part of one of the world’s most prestigious skincare brands. The successful candidate will be rewarded with a generous compensation package and overseas travel opportunities.

Salary: Up to 60k/month

Location: Bangkok

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